||1. How much does it cost?
We have price points for all budgets ranging from as low as $125. Simply CALL our friendly staff to discuss your needs.
2. Do you carry insurance?
Absolutely! Party Jump carries a $1 million dollar liability insurance policy.
3. Can you additionally insure our organization? Are you a CA PTA approved vendor?
Yes, we simply need your organization’s name, address, date of event. Our insurance carrier usually can fax or e-mail your certificate the same day. Not only are we CA PTA approved but we are very knowledgeable in what their guidelines are for rentals.
4. Do I get a discount if I rent multiple units or if I’m a non-profit
We are happy to put together a proposal to fit within your budget and your needs for your event. We work hard to get our schools and non-profits
discounts whenever possible. CALL TODAY to see what we can do for you!
5. What if I have an emergency the day of my rental?
We have an emergency telephone # on our voice mail.
6. I need help planning my party!
Great! Our staff are experts with many years of experience planning birthday parties, corporate events, and teen celebrations. Simply call so we can help you have the most successful event!
7. What are your delivery areas?
Our general service areas are Sonoma, Marin, & Napa Counties. However, we do deliver outside these areas for larger events and Outdoor Movie Screen rentals.
8. Is there a deposit required? What are your forms of payment?
For most events we require a Visa or Mastercard to hold the date BUT you can pay with cash or check upon delivery. We also offer PayPal. Corporate, schools, or organizations will be invoiced and can pay according to their policies.
9. What are the requirements for setting up in parks?
We always recommend calling the park to reserve the area prior to your event. We do have insurance registered with most city parks. We can also provide a generator for an additional fee since parks usually do not have power outlets.
10. How much room do you require for delivery?
We need a minimum of 36” and a clear pathway to where you’d like the unit.
11. Can it be set up on my driveway?
Most of our units can be set up on pavement as long as the unit is enclosed. A standard slope of a driveway is usually fine.
12. Can I keep my unit overnight?
We are happy to leave your unit overnight IF it’s in a secure location & no rain is predicted. We have discounted fees to get the unit for the 2nd day or overnight.
13. How do clean your units?
Our policy is to clean the unit upon pickup. We ask our customers to leave the unit inflated so we can clean it quicker so you can go on with your day.
14. How much room do I need for my unit?
The sizes of each unit are listed under it’s picture. Add 1’ for width and 2’ for length.
15. What if it rains?
Our rain guarantee states that if it’s raining or there is a threat of rain you may cancel as late as the morning of your event and incur no charge. We do not deliver in the rain due to the safety of the guests.
16. How do I know you’ll show up?
We’ve been in business for almost 20 years. Our clients repeatedly hire us because they know we are reliable, professional, and provide excellent service.